Terms, Privacy and Cookies

This page explains the terms for using the Ulytix Limited website, how we handle personal data, and how cookies may be used on this website.

This website is operated by Ulytix Limited Ltd.

Ulytix Limited Ltd is a company registered in Scotland.

1. Website Terms of Use

1.1 About these terms

By using this website, you agree to these terms.

If you do not agree with these terms, please do not use this website.

These terms apply to the use of the Ulytix Limited website.

Any paid work, consultancy, advisory work, training, programme activity, project support, development work, introductions, delivery support or other service provided by Ulytix Limited may also be subject to a separate proposal, statement of work, service agreement, purchase order or written contract.

If there is a conflict between these website terms and a written agreement with Ulytix Limited, the written agreement will take priority.

1.2 About Ulytix Limited

Ulytix Limited is a business that helps people and organisations turn ideas, needs, challenges and opportunities into practical action.

The work of Ulytix Limited may change over time.

The services, examples and activities described on this website are for general information only. They do not limit or define the full range of work that Ulytix Limited may carry out now or in future.

Ulytix Limited may work with different types of organisations, partners, sectors, funders, experts, suppliers and delivery bodies depending on the nature of the opportunity or project.

The information on this website explains who we are, how we think, what we may offer, and how people can contact us.

1.3 Using this website

You may use this website for lawful purposes only.

You must not use this website in a way that:

• breaks any law or regulation

• causes harm to the website or its users

• attempts to gain unauthorised access to the website or related systems

• introduces viruses, malware or harmful code

• copies, scrapes or extracts website content in an unfair or excessive way

• misrepresents your identity or connection with Ulytix Limited

• interferes with the normal operation of the website

We may restrict or block access to the website if we believe it is being misused.

1.4 Website content

The content on this website is provided for general information only.

It is not legal, financial, tax, investment, technical, procurement, regulatory or professional advice.

You should not rely only on website content when making business, funding, project, investment, legal or technical decisions.

You should take appropriate professional advice where needed.

We try to keep website information accurate and up to date, but we do not guarantee that all content is complete, current or free from error.

1.5 No automatic contract

Using this website, sending an enquiry, joining a waiting list, booking a conversation or downloading information does not automatically create a contract, partnership, consultancy relationship, advisory relationship or obligation between you and Ulytix Limited.

A formal relationship only starts when Ulytix Limited confirms this in writing.

This may be through a proposal, email confirmation, purchase order, statement of work, service agreement or signed contract.

1.6 Intellectual property

Unless otherwise stated, all content on this website belongs to Ulytix Limited or is used with permission.

This includes text, images, graphics, layouts, designs, frameworks, service descriptions, methods, documents, downloads, training materials, branding, logos and other content.

You may view, download or print website content for your own internal business or personal use.

You must not, without written permission from Ulytix Limited:

• copy or republish website content

• sell, rent or sub-license website content

• reproduce, duplicate or commercially exploit website content

• present Ulytix Limited content as your own

• use Ulytix Limited materials to create competing services

• remove copyright, trade mark or ownership notices

• use Ulytix Limited branding, logos or artwork

The phrase “Opportunity Engineering” and related Ulytix Limited methods, materials and frameworks may be protected by trade mark, copyright or other intellectual property rights.

1.7 Third-party links

This website may include links to third-party websites, platforms, videos, articles, tools or resources.

These links are provided for convenience only.

Ulytix Limited is not responsible for the content, accuracy, availability, privacy practices or terms of any third-party website or platform.

A link does not mean that Ulytix Limited endorses the third party, unless we clearly say so.

1.8 Links to this website

You may link to this website as long as the link is fair, lawful and not misleading.

You must not link to this website in a way that:

• suggests Ulytix Limited endorses you, your organisation, your products or your services without permission

• damages or takes unfair advantage of the Ulytix Limited name or reputation

• appears on a website containing unlawful, offensive, misleading or harmful content

• frames this website or makes it appear to be part of another website

We may ask you to remove a link to this website at any time.

If we do, you must remove it promptly.

You must not use the Ulytix Limited logo or artwork without written permission.

1.9 Website availability

We aim to keep this website available, but we do not guarantee uninterrupted access.

We may update, suspend, withdraw or change any part of the website at any time.

We are not responsible if the website is unavailable for any period.

1.10 Liability for website use

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

To the fullest extent permitted by law, Ulytix Limited is not liable for loss or damage arising from:

• use of, or inability to use, this website

• reliance on website content

• errors, omissions or outdated information

• third-party websites or platforms

• viruses, malware or harmful material

• business interruption

• loss of profit

• loss of opportunity

• loss of data

• indirect or consequential loss

This website is provided for general information.

Specific services will be governed by separate written terms where applicable.

2. General Service Terms

2.1 About these service terms

These service terms explain the general basis on which Ulytix Limited may provide services.

They apply unless a separate proposal, statement of work, service agreement or signed contract says otherwise.

If there is a conflict between these service terms and a specific written agreement, the specific written agreement will take priority.

2.2 Services Ulytix Limited may provide

Ulytix Limited may provide a range of business, advisory, development, support, training, facilitation, project, programme, commercial, innovation, research, partnership, funding, delivery and related services.

The exact services offered by Ulytix Limited may change over time.

The services described on this website are examples only. They do not limit the services Ulytix Limited may provide.

The exact scope, purpose, deliverables, timescales, fees and responsibilities for any work will be agreed in writing.

2.3 What Ulytix Limited does not guarantee

Ulytix Limited works to create practical routes forward, but we cannot guarantee specific outcomes unless these are expressly agreed in writing.

We do not guarantee:

• funding

• investment

• sales

• contracts

• procurement outcomes

• technical success

• regulatory approval

• commercial adoption

• partner participation

• third-party decisions

• delivery by third parties

• specific financial return

Where Ulytix Limited introduces, involves or works alongside another organisation, that organisation remains responsible for its own decisions, actions, advice, prices, services and delivery.

2.4 Your responsibilities

To help Ulytix Limited provide services effectively, you agree to:

• provide accurate and relevant information

• tell us about important constraints, risks or deadlines

• make appropriate people available where needed

• review documents and decisions in a reasonable time

• tell us if information is confidential or commercially sensitive

• avoid sharing personal data or sensitive data unless it is necessary

• obtain any internal approvals needed for your organisation

• take professional advice where required

Ulytix Limited is not responsible for problems caused by inaccurate, incomplete, late or withheld information.

2.5 Confidentiality

Each party may receive confidential information from the other.

Confidential information must only be used for the purpose for which it was shared.

Confidential information must not be disclosed to others without permission, unless required by law, regulation, a court, a professional adviser, a funder, a delivery partner or another relevant third party where disclosure is necessary for the agreed work.

This does not apply to information that:

• is already public

• becomes public through no fault of the receiving party

• was already known lawfully

• is received lawfully from another source

• is independently developed without using the confidential information

2.6 Intellectual property in service work

Unless agreed otherwise in writing, Ulytix Limited keeps ownership of its pre-existing intellectual property.

This includes Ulytix Limited frameworks, methods, templates, models, training materials, tools, slides, documents, know-how, service designs and ways of working.

Where Ulytix Limited creates materials specifically for you, the agreed usage rights will be set out in the proposal or written agreement.

Unless agreed otherwise, you may use final deliverables internally for the purpose for which they were created.

You must not resell, publish, license, copy, distribute or use Ulytix Limited materials to create competing services without written permission.

2.7 Fees and payment

Fees will be set out in the relevant proposal, quote, statement of work or written agreement.

Unless agreed otherwise:

• invoices are payable within 14 days of the invoice date

• VAT will be added where applicable

• expenses, travel and accommodation may be charged where agreed

• work may be paused if invoices are overdue

• Ulytix Limited may charge interest or recovery costs on late payments where permitted by law

2.8 Cancellations and rescheduling

Cancellation, postponement or rescheduling terms will be set out in the relevant proposal or agreement.

Where no specific terms are agreed, Ulytix Limited may charge for work already completed, time already committed, non-refundable costs and reasonable costs caused by cancellation or delay.

2.9 Online purchases and consumer rights

Most Ulytix Limited work is business-to-business and agreed through written proposals.

If Ulytix Limited sells services directly online, or sells to consumers, sole traders or individuals acting outside their business, additional cancellation and consumer rights may apply.

Where those rights apply, Ulytix Limited will provide the required information before the order is placed.

2.10 Third-party services

Some work may involve third-party organisations, suppliers, funders, advisers, experts, platforms, venues, delivery partners or other external parties.

Unless agreed otherwise, Ulytix Limited is not responsible for the acts, omissions, advice, availability, pricing, decisions or delivery of third parties.

2.11 Limitation of liability for services

Nothing in these terms limits liability where it would be unlawful to do so.

Subject to that, Ulytix Limited will not be liable for:

• loss of profit

• loss of revenue

• loss of business

• loss of opportunity

• loss of goodwill

• loss of data

• indirect or consequential loss

• decisions made by third parties

• outcomes outside Ulytix Limited’s reasonable control

Any liability cap for paid services should be set out in the specific proposal, statement of work or agreement.

2.12 Force majeure

Ulytix Limited is not responsible for delay or failure caused by events outside its reasonable control.

This may include illness, accident, extreme weather, transport disruption, cyber incidents, power failure, platform failure, industrial action, government action, public emergency, loss of key third-party services or other events beyond reasonable control.

2.13 Ending services

Either party may end services in line with the relevant proposal or agreement.

If no specific termination terms are agreed, either party may end the services by giving reasonable written notice.

You remain responsible for paying for work already completed, committed time, agreed expenses and non-refundable costs.

3. Privacy Policy

3.1 About this privacy policy

This privacy policy explains how Ulytix Limited collects, uses, stores and protects personal data.

Personal data means information that can identify a living person.

Ulytix Limited is committed to protecting personal data and respecting privacy.

3.2 Who we are

Ulytix Limited Ltd is the controller of personal data collected through this website and through our business activities, unless we say otherwise.

Company number: [insert company number]
Registered office: [insert registered office address]
Email: [insert privacy contact email]

If you have questions about this privacy policy or how we use personal data, contact us at support@ulytix.com.

3.3 Personal data we may collect

We may collect personal data including:

• name

• job title

• organisation name

• email address

• phone number

• postal address

• website address

• LinkedIn or professional profile details

• enquiry details

• information you provide through forms

• registration details for events, programmes or activities

• correspondence with us

• meeting notes

• project or opportunity information

• billing and payment information

• marketing preferences

• technical information from website use

• cookie and analytics data, where permitted

We may also process information about your organisation, role, interests, needs, challenges, projects, opportunities or relationship with Ulytix Limited where relevant to our work.

Please do not send special category personal data unless we specifically ask for it and there is a clear reason to provide it.

Special category personal data includes information about health, race, ethnicity, political opinions, religious beliefs, trade union membership, genetics, biometrics, sex life or sexual orientation.

3.4 How we collect personal data

We may collect personal data when you:

• use our website

• contact us by email, phone, social media or web form

• book a call or meeting

• join a waiting list

• register interest in something we offer

• attend a meeting, workshop, training session, event or activity

• work with Ulytix Limited

• receive an introduction from another person or organisation

• subscribe to updates

• engage with Ulytix Limited content online

• provide information as part of a business discussion

We may also receive personal data from public sources, professional networks, event organisers, partner organisations, suppliers, funders, companies, public bodies or other third parties where there is a lawful reason to use it.

3.5 Why we use personal data

We may use personal data to:

• respond to enquiries

• arrange meetings

• understand your needs or your organisation’s needs

• provide services

• prepare proposals, reports or other documents

• manage workshops, events, programmes, projects, training or other activities

• manage waiting lists or expressions of interest

• make relevant introductions

• support funding, project, partnership, commercial or delivery activity

• manage contracts and invoices

• keep business records

• improve our website, services and communications

• send updates where permitted

• meet legal, tax, accounting or regulatory obligations

• protect our rights, systems and business

3.6 Lawful bases for using personal data

We only use personal data where we have a lawful basis.

The lawful bases we may rely on include the following.

Contract
Where we need to use personal data to provide services, respond to a request before entering into a contract, manage a proposal, or deliver agreed work.

Legitimate interests
Where we have a legitimate business reason to use personal data and this is not overridden by your rights and interests.

This may include responding to business enquiries, developing opportunities, managing professional relationships, improving services, keeping business records, protecting our business and sending relevant business-to-business communications where permitted.

Legal obligation
Where we need to use personal data to comply with legal, tax, accounting, company law or regulatory obligations.

Consent
Where we ask for consent, for example for certain marketing activities or non-essential cookies.

You can withdraw consent at any time.

3.7 Marketing and updates

We may send relevant updates about Ulytix Limited, our work, services, activities, events, opportunities, programmes or related business topics.

We will only do this where we have a lawful basis and where electronic marketing rules allow it.

You can unsubscribe or opt out at any time by using the unsubscribe link in our emails or by contacting us at support@ulytix.com.

We will not sell your personal data to third parties.

3.8 Who we share personal data with

We may share personal data where necessary with:

• professional advisers

• accountants

• legal advisers

• IT and website providers

• email and CRM providers

• cloud storage providers

• booking and meeting platforms

• payment and accounting providers

• suppliers

• delivery partners

• organisations involved in agreed, proposed or relevant work

• event organisers or venues

• regulators, public authorities or law enforcement where required

We only share personal data where there is a lawful reason to do so.

Where another organisation acts as a processor for Ulytix Limited, we expect appropriate data protection arrangements to be in place.

3.9 International transfers

Some tools and platforms used by Ulytix Limited may process personal data outside the UK.

Where this happens, we will take steps to make sure appropriate safeguards are in place.

This may include relying on adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.

3.10 How long we keep personal data

We only keep personal data for as long as necessary.

The exact period depends on the type of information and why we hold it.

As a guide:

• enquiry records may be kept for as long as needed to respond and manage the relationship

• business contact records may be kept while there is an active or potential business relationship

• project, service and contract records may be kept for legal, tax, accounting and business record purposes

• financial and accounting records may be kept for the period required by law

• marketing records may be kept until you unsubscribe or ask us to delete them

• website analytics data may be kept in line with the settings of the relevant analytics tool

We may keep some information for longer where required for legal, tax, accounting, regulatory, dispute or legitimate business reasons.

3.11 How we protect personal data

We use appropriate technical and organisational measures to protect personal data.

These may include access controls, secure systems, password protection, cloud security, restricted access, staff awareness, supplier checks and secure storage.

No system is completely secure, but we take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

3.12 Your rights

You have rights under data protection law.

Depending on the situation, these may include the right to:

• access your personal data

• correct inaccurate personal data

• request deletion of your personal data

• restrict how we use your personal data

• object to certain processing

• request data portability

• withdraw consent

• complain to the Information Commissioner’s Office

To exercise your rights, contact us at support@ulytix.com.

We may need to confirm your identity before responding.

3.13 Right to object

You have the right to object to processing based on legitimate interests.

You also have the right to object to direct marketing at any time.

If you object to direct marketing, we will stop sending it.

3.14 Complaints

If you are unhappy with how we use your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office.

The Information Commissioner’s Office is the UK regulator for data protection.

3.15 Changes to this privacy policy

We may update this privacy policy from time to time.

The latest version will be posted on this page.

4. Cookies

4.1 About cookies

Cookies are small files placed on your device when you visit a website.

They can help a website work properly, remember choices, measure performance, improve user experience or support marketing.

Similar technologies may also be used to store or access information on your device.

4.2 How this website may use cookies

This website may use the following types of cookies.

Strictly necessary cookies
These are needed for the website to work properly. They may support security, page loading, form submission, cookie preference settings or basic website functions.

These cookies do not usually require consent, but we still explain them here.

Analytics cookies
These help us understand how people use the website. For example, they may tell us which pages are visited, how long people spend on the site, and how visitors move around the site.

Functional cookies
These help provide additional functions, such as remembering choices or supporting embedded content.

Marketing cookies
These may be used to understand engagement with Ulytix Limited content, measure campaigns or support relevant marketing activity.

Third-party cookies
Some services connected to this website may set cookies or similar technologies. This may include website platforms, analytics tools, embedded videos, forms, booking tools, social media platforms or marketing tools.

4.3 Consent for cookies

Strictly necessary cookies may be used because the website needs them to function.

Non-essential cookies should only be used where you have given consent through the website’s cookie banner, cookie settings tool or other consent mechanism.

You should be able to accept all cookies, reject non-essential cookies, or manage your preferences.

You can also manage cookies through your browser settings.

Blocking some cookies may affect how the website works.

4.4 Changes to cookie use

The cookies and similar technologies used by this website may change over time, especially if website tools, forms, analytics, embedded content or third-party platforms are updated.

We may update this section when our use of cookies changes.

5. Accessibility

5.1 Our approach

Ulytix Limited wants its website, content and services to be accessible to as many people as possible.

We aim to provide clear information in plain language and to make reasonable adjustments where needed.

5.2 Alternative formats and adjustments

If you need information in another format, or if you need an adjustment to access our services, please contact us.

Email: support@ulytix.com

This may include larger text, a different document format, a different meeting format, additional time, captions, a remote option or another reasonable adjustment.

5.3 Reporting an issue

If you find a problem with the website or any Ulytix Limited content, please tell us.

Where possible, please include:

• the page or document affected

• what the issue is

• what device or browser you were using

• what format or adjustment would help

5.4 Third-party platforms

Some Ulytix Limited content or activity may use third-party platforms, such as video platforms, booking tools, social media platforms or event platforms.

We cannot control every aspect of third-party platforms, but we will try to provide reasonable alternatives where practical.

6. Changes to this page

We may update these terms, privacy information and cookie information from time to time.

The latest version will be posted on this page.

By continuing to use this website after changes are made, you agree to the updated terms.

7. Governing law

These terms are governed by the laws of Scotland.

The Scottish courts shall have jurisdiction, unless another position is required by law or agreed in writing.

8. Contact

For questions about this website, these terms, privacy, cookies or accessibility, contact:

Ulytix Limited
Email: support@ulytix.com
Company number: SC843560

Ulytix Limited
Connecting the dots to build what’s real.